Mike Johnsons Hickory Toyota
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Dealership Service Review
service Rating
Worst customer service ever!
Written byon 12/16/2023
Absolute worst customer service I have ever had. First, I was handed off to 3 different people to get my car checked in. I was made to feel stupid about the issue with my car. I was accused of tinting my windows and that’s why my window was broken. Car was not ready on time, no communication and uneducated staff when I finally picked up my car. If I could give zero stars I would.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No