Mike Johnsons Hickory Toyota
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Dealership Service Review
service Rating
Taking Care of Business
Written by 01/20/2023
onCindy Bolton was our service advisor for our Prius's 160,000 mile services. She is a very friendly and knowledgeable person who explains needed services very well. There is no pressure from her to have any services completed. She explains any future services that will be needed. She'll explain all costs before services are completed. We can trust that our 2010 Prius is in good hands there. She took care of a minor problem, found after we left the dealership, in fast time. We have to rate the dealership, and especially her, a 10 out of 10! She is an asset to the dealership!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes