Skip to main content

Mike Johnsons Hickory Toyota


435 US Hwy 70 SE, Hickory, NC 28602 (map)
Today 9:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating
Recommend:
Yes (24) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Taking Care of Business
Written by jim arnold on 01/20/2023

Cindy Bolton was our service advisor for our Prius's 160,000 mile services. She is a very friendly and knowledgeable person who explains needed services very well. There is no pressure from her to have any services completed. She explains any future services that will be needed. She'll explain all costs before services are completed. We can trust that our 2010 Prius is in good hands there. She took care of a minor problem, found after we left the dealership, in fast time. We have to rate the dealership, and especially her, a 10 out of 10! She is an asset to the dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.