Tindol Ford ROUSH
Back to Service Reviews
Dealership Service Review
service Rating
2013 Ford Explorer
Written byon 11/12/2018
I was experiencing several very strange electrical issues that were affecting the climate control system, GPS system, and key fob on my 2013 Ford Explorer. The people in the service department at Tindol Ford were great. Lisa Fischer and everyone I dealt with in the Service Department were very courteous and helpful. Although it did take a while to diagnose, locate and repair the source of the problems I was having Lisa kept me updated on the progress they were making. They also let me use a new Ford Edge as a courtesy vehicle while they were working on my Explorer. The technicians at Tindol did complete the repairs and all systems in my Explorer are now working properly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
diverchev12 on 11/17/2018
Tindol, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Report