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Rick Hendrick City Chevrolet


5101 E Independence Blvd, Charlotte, NC 28212 (map)
Today 8:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (45) No (0)
Service Rating
Recommend:
Yes (1) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
1500 to go
Written by Russ H on 05/15/2024

Rick Hendrick City Chevrolet is a fantastic place to buy a vehicle. My experience there was excellent from start to finish, and I’m excited to share why. First Impressions From the moment I walked into Rick Hendrick City Chevrolet, I was impressed by the welcoming atmosphere and the cleanliness of the showroom. The environment was inviting and well-organized, making it easy to browse their wide selection of vehicles. Customer Service Experience The highlight of my visit was the exceptional customer service. Hamza, my salesperson, was particularly outstanding. He was friendly, knowledgeable, and most importantly, he didn’t push the sale on me. I appreciated that he allowed me to take my time and even walk away to think about my decision without any pressure. This level of respect for the customer’s needs is rare and commendable. Scott in the sales office was also wonderful. He was genuine and truly wanted what was best for me, which made the entire process feel comfortable and trustworthy. Their approach to customer service was professional and sincere, which significantly enhanced my buying experience. Transaction Process The negotiation and transaction process was smooth and transparent. The pricing was fair, and the team at Rick Hendrick City Chevrolet made sure I understood all my options, including financing. Scott’s assistance ensured that everything was handled efficiently, from the paperwork to the final purchase details. Overall Impression Overall, Rick Hendrick City Chevrolet did an excellent job. The combination of a great selection of vehicles, outstanding customer service from both Hamza and Scott, and a seamless transaction process made my experience highly positive. I would strongly suggest that anyone in the market for a new vehicle give Rick Hendrick City Chevrolet a chance. You won’t be disappointed! Rating 5 out of 5 stars

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Nikki Potter on 05/17/2024
Dealer Response
Russ--Thank you for your comments. We appreciate your taking the time to review us and rate us 5 stars! Thank you also for recognizing Hamza Awo and Scott Moore on a job well-done. We are here if you need anything. Thanks. Nikki Potter--Internet Marketing Manager
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