Skip to main content

Dutchess Chrysler Jeep Dodge Ram


2285 South Rd, Poughkeepsie, NY 12601 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (0)
Service Rating
Recommend:
Yes (2) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Max and the service team are amazing!
Written by Dawn K on 11/28/2023
We had an emergency situation. Our daughter, who is in the Army and stationed in North Carolina, came up for Thanksgiving with her 2015 Dodge Charger. When attempting to leave early Saturday morning, her check engine light came on and was flashing. She had to back in NC by Sunday morning which is over a 10 hour drive. After calling several shops, we finally found Max at Dutchess Dodge. He was a lifesaver! He had her bring the car in, got it right into the shop and on her way in no time! We were very impressed by his kindness and speed assisting us on a holiday weekend. It was so nice to have someone go out of their way to assist instead of brushing us off, especially since we hadn't purchased the vehicle there. We will definitely consider Dutchess Dodge for our next car purchase and service needs.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.