All American Ford in Old Bridge

The General Manager Jonathan Luz and the General Sales Manager Christopher Savino both equate buying a car and waiting 3 hours for finance to waiting on the deli counter line for a 1/4 pound of ham. My father worked out the deal with the sales rep and needed to come back the next day as they were installing a back up camera. The sales rep called my dad the next day and said come on down so we can finalize the deal and you can sign the papers. After waiting for 1 hour 45 minutes my 70 year old father asked how much longer. THe sales rep said 10 more minutes. Well, 45 minutes later my father asked again how much longer. This is when Christopher Savino the "so called General Sales Manager" gave a nasty look to my daa, pounded his fist on the desk and said if you want an exact time I can not give you one...it is going to be at least 20 more minutes. When my dad asked if his 20 minutes would be 2 hours Christpoher rolled his eyes, turned his back, and walked away. This is when I heard Jonathan Luz the "so called General Manager" say walk away from the deal than. This was directed at my father so I had to say something. When I asked Jonathan if he is in business to sell cars or turn customers away, he asked me to leave and yelled to rip up the deal. I am glad he did this and he lost my fathers business and the other couple we were speaking with's business. When the young couple saw that my father was spoken to that way they also walked away from their deal. Both deals were for a brand new Ford Escape.