All American Ford in Old Bridge
Dealership Sales Review
I bought a 2006 Ford Explorer from these guys and here is my experience. When i went to pick the car up it had less than a 1/4 tank of gas. I had to ask the associate if he was seriously not going to give us a full tank...he was nice enough to give us an extra half tank. The finance rate the salesmen quoted on the phone was 3/4 of a point lower than the actual rate. Of course we learned this as all the paperwork was in front of us (the change in price was negligible and we planned to pay off the car in 6 months). The air filter was NEVER replaced. The back turn lamps have both needed new bulbs. I needed to have the oil changed after 250 miles of driving. When I contacted them about this they said, that's not what our records show. Gee thanks but when you saw the oil and filter that came out of this car it was pretty obvious. I also when originally negotiated and test drove the car always check the tire to see how worn they are as tires for an Explorer are expensive. The day we came to pick it up as i was going over the car got rushed inside because the finance guy had time and did not have a chance to fully check the tires. After the oil and air filter i decided to give the car a full check and noticed the back tires a lot more worn then when i had seen the car on the lot, however with no picture i had no proof. My only advice go to another Ford dealer or really go get a Toyota or Honda.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes