Yonkers Honda
Dealership Sales Review
My husband and I went to Yonkers Honda, and Gary Wagner helped us. We were looking for a 2016 Honda Accord Sport. We were given a good deal, but Gary was a fast talker, spoke down to us, was very rude, and he even ran our credit report to find our credit scores without us completely filling out the report, and signing it. My husband went into Yonkers Honda, and talked to Gary Wagner, and my husband told Gary that he was going to come back in the evening with me (his wife) to look at the car. Gary Wagner said, "Why do you need your wife to come in? Can't you make a decision by yourself?" My husband said, "I didn't come in to buy a tomato, I came in to buy a car, which is a life long commitment." The next day, we went back, and Gary pretty much called my husband a liar (Gary said, "The information you are giving me is not accurate). My husband said, "Fine I don't want the deal anymore." Gary said, "I don't feel comfortable with this deal." Gary also wanted us to sign the deal before even offering us a test drive. Why would someone sign a deal and then want to test drive a car? What happens if that wasn't the car they wanted after the test drive? We ended up speaking to the manager, but it seemed like the manager was siding with Gary. He apologized for the disrespect, but overall, we had such a bad experience at Yonkers Honda, and would not recommend this dealership to anyone.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable