Paragon Acura
Dealership Sales Review
Bought a CPO 2018 Acura TLX from here with 17k miles, cars paint was so rough it was honestly more like a vehicle with 60k-90k miles. Various scratches all around the trim, got the dealership to fix those for me. Got the vehicle back yesterday with a bunch of new scratches, these worse than what I had them fix. Manager Peter of course denies any wrongdoing and told me he can work with me on getting me in a new vehicle, as if I’d ever do business with them again after this experience. Car also got back to me with 100s of miles more than what I gave it to them with. Brian Wagner is [non-permissible content removed], this dealership does not take care of their customers and vehicles and they buy fake reviews for Google to keep their ratings up. Go elsewhere, Smithtown has better prices and their vehicles are in much better shape. Curry acura offers better pricing on better condition vehicles as well. My biggest regret of 2021 was dealing with them and the year had just gotten started, that should tell you something. STAY AWAY!!!!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes