Cappellino Buick GMC
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Dealership Service Review
service Rating
Service disagreement
Written byon 12/19/2014
Had a disagreement with Service Manager over the cause of a tire failure and unfortunately did not handle situation as well as I would have liked. When things calmed down, the matter was handled to my satisfaction. Kudos to Mike for handling the matter and not letting it get out of hand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes