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Tarrytown Honda


480 S Broadway, Tarrytown, NY 10591 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1.3 out of 5 starssales Rating
High pressure sales tactics, poor customer service
Written by phatphit on 07/16/2008

Immediately on entering Tarrytown Honda, we felt like we'd gone back 20 years to an old-school, high pressure dealership. We never felt like we could trust anyone we talked to. The salesperson put unnecessary pressure on us to put down a deposit immediately, and he did the phony "let me talk to my sales manager" routine and said "I can't negotiate the price of add-ons (like wheels and a nav system), you'll do that later with someone else". The car we wanted wasn't even in stock, and they weren't willing to call other dealers to see if they could get one off another lot (we had already checked and knew that two other area dealers had plenty of inventory). Instead they wanted us to put down a deposit on a car that was "on the truck" and would arrive "any day". They said "these cars are flying off the lot, you'll be lucky to get one." Maybe true at this dealer, but others had inventory. On top of this, they weren't willing to negotiate on the price (but dropped $300 off sticker after we laughed at them and threatened to leave), and the salesperson didn't seem knowledgeable about the car's features. We walked and got a great deal on the same car at a nearby dealer that same day. It's a shame because we live in Tarrytown and walked in with an interest in buying that day, and we wanted to support a local business. Tarrytown Honda needs to wake up and realize they're in a very competitive area in Westchester and they're not the only option for buying a Honda.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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