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Bob Johnson Chevrolet


1271 W Ridge Rd, Rochester, NY 14615 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Recall repair done quickly
Written by AnnO24 on 10/29/2014

I took my car in as a result of a recall for the electronic parking brake. It needed to be reprogrammed. The service department was cordial and prompt in handling the problem. However, I had another issue where the DIC display changes randomly and sporadically. The service department was unable to duplicate the problem, which didn't surprise me. I am now documenting the date and time when it happens, so perhaps this will help if the problem continues. The service advisor was also very helpful in showing me how to access additional choices for selecting radio stations. Even he had to play around with the display to get to the right menu. I have always been treated well at the dealership, and will continue to go there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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