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Bob Johnson Chevrolet


1271 W Ridge Rd, Rochester, NY 14615 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Bob Johnson Chevrolet
Written by Goodbye GM on 10/29/2024

I would not recommend Bob Johnson Chevrolet to anyone. They are rude, have poor service, and little concern for their customer's satisfaction. I recently purchased a 2024 Colorado that was delivered missing three items from the sticker. Two of the items were delivered and there has been zero follow through on the third. I call to check and am placed on hold for excessively long times and speak with people who have zero concern for my situation. It has been three months since my purchase and am still driving an incomplete vehicle. This will be my last vehicle purchased from any Bob Johnson dealership and my last vehicle from GM.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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