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Bob Johnson Chevrolet


1271 W Ridge Rd, Rochester, NY 14615 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (2) No (1)
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Dealership Sales Review

3 out of 5 starssales Rating
Before your visit do your homework.
Written by kite on 08/09/2007

Well, when my wife and I went looking for a vehicle at the dealership the experiance was less than good. The sales person bragged about the moeny spent on advertisments, and how much was being spent on this and that, while took a test drive. Very pushy, quick to talk over things you may have to say.... But, most of all our experiance with this dealership told us they are not about the customer. Just about money and making more of it. They do have a nice selection of cars, they do advertise tons, and as we found out it costs tons to do that... Maybe that was why the prices for rental return vehicles was so high. Do your homework first before walking into this dealership. Carfax, KellyBlueBook, also look at the dealer trade in value for the vehicle you are looking at, and keep in mind if you trade it in they will point out every little fault... To make it less than excellent or good - be ready to look for the same things they look for. Otherwise the sales people here are very good at getting you to sit down to talk a deal, and you will not be ready. Based on such poor customer service we did not buy from this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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