Dutchess Chrysler Jeep Dodge Ram

This dealer is by far the worst we visited while shopping for a vehicle. Service was sloooooow. The issue here was that apparently all decisions are made by the owner's relative. If they can't trust their people to make any decisions, then hire other staff that has the knowledge and experience. They asked for $200 to process the registration,tags, etc.up front. BIG mistake. They said they would call us with information about financing. they never did. When we inquired, the only person who can make decisions was "on vacation". I am now placing a consumer fraud complaint because they will not return my $200 until the sales manager returns, they say he will be back in two weeks. This is reprehensible behavior. Either thay are that incompetent at basic business practices or they are dishonest and untrustworthy of anyone's business.