Stevens 112 Ford

First, they tried charging me $4,000 for an extended warranty that costs them $1,200. Next, they strongly hinted that I had to get the warranty to get a good finance rate which is illegal. Despite that I bought a vehicle from them and they proceeded to not pay off the bank for my trade-in which screwed up my title on the new car and affected my credit rating. There is more such as not being able to reach a manager by phone as they always "just left the building" when you call but the bottom line is avoid them at all costs.