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Nissan of Queens


9325 Rockaway Blvd, Ozone Park, NY 11417 (map)
Today 10:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (35) No (1)
Service Rating
Recommend:
Yes (2) No (0)
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Dealership Service Review

1 out of 5 starsservice Rating
Consumer Beware
Written by MVargasGarcia on 03/28/2018

Brought the car in for a new battery, got new terminals. Brought the car in for a set of new tires got old tires. Brought the care in for an all points checkup, they forgot to do the ALL points check and missed quite a few which is now costing me a pretty penny because they didn't do a proper check. Bought a new tire for the passenger side 2 years ago, they marked that all tires were worn down the same amount of use - all 4 tires? Trying to get an answer from them now. Getting the worst treatment ever because I am requesting a set of new tires that I paid for, they told me to bring the car in so that they can Armor All the tires! Still waiting for an answer and a resolution. I emailed the service dept manager. No answer yet. Nissan of Queens you suck!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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