David Chevrolet Buick
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Dealership Service Review
service Rating
Unorganized and rude
Written byon 08/01/2023
Disorganized, and rude. Got there for a CONFIRMED appointment, was walked to the desk BY THE GREETER, stated I had an appointment and my name and was met with “I don’t have any more appointments today. I just sent all my guys home. We are redoing our floors”. I showed him my confirmation from the day before and from that same morning. And he repeated the same, even more adamantly. Apparently the greeter took me to the Quicklane desk instead of the Service desk and this was an unforgivable sin on my part. Once they figured this out, I was ushered to the other desk, a whole 6 feet away. No apology whatsoever.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No