David Chevrolet Buick
Dealership Service Review
This "dealership" misdiagnosed my car and it caught on fire. I wrote a review way back and praised this dealership for being friendly and doing right by me. Now I know them for the [violative content deleted] they actually are. They will try to sell you on parts and service you don't need rather than take the time to diagnose your car. A little over one month after they did my New York State inspection.... then a month later, after ignoring me when I told them my car wouldn't accelerate correctly... they told me I needed an EGR valve. After they screwed that up that repair... YOU would think... they would TEST DRIVE my car BEFORE giving it back to me. THEY didn't. Then without re-diagnosing my car they told me I needed a new catalytic converter!!!! I'd had the car for a little over a year and they kept finding one thing wrong after another. Head Gasket, 3rd replacement fuel filter, fuel filler neck, etc... How can ANY competent "dealership" overlook a failing catalytic converter ESPECIALLY when they have been doing work to it for over a year??? I have a CHEVROLET Impala. They are a CHEVROLET dealership!!!!! It cost me $2000 for rental car / repairs / towing because of they couldn't figure out the source of my car problems. They have a C rating with the BETTER BUSINESS BUREAU for good reason!!!! DO NOT LET THIS BE YOU!!!! Please make sure everyone you know... knows not to go to them. Go to the one in Grand Island or the one in Lockport. They have A ratings with the Better Business Bureau.
- Recommend this dealer? No