Sunrise Volkswagen
Dealership Sales Review
what I’m going through is horrible .I bought a vehicle early October at sunrise Volkswagen . The vehicle is a certified pre-owned 2016 Volkswagens wagon beetle. The weekend I first had the car the window stopped working . I drive to Boston that same weekend and my tires popped for no reason. I took it in to get fixed. The next repair was the entire cars dash board would stay on after the key was removed and I was able to change gear shifts . The cars dash board would also shut off if the car stopped . The third time I took it for the exact same electric issue and the breaks. I feel so uncomfortable in my car and I have pleaded with Volkswagen. The mechanics to the Volkswagens Representative has agreed that the car is unsafe to drive . I was sold a faulty car . I’m not able to drive this car because I have a fear it’s going to power off while driving . I have requested a vehicle change through Volkswagen and they have agreed against it . I’m in tears over a vehicle I am not able to drive . I have driven that car a week a month with the amount of times I have had to take this car in to service. Vince is a sweet heart . Junior and Anthony have been super accommodating. Andrew made a promise he obviously can’t keep. My first car my dream car has been a disaster. I’m 24 years old and honestly worked very hard for this car and I’m not even able to use it . I’m doing payments for something that I’m terrified to use
- Recommend this dealer? No
- Did the dealer honor all commitments made? No