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Major World Chrysler Dodge Jeep Ram


50-30 Northern Blvd, Long Island City, NY 11101 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
They should be called Major Fraud!
Written by RT on 08/20/2021
I had an insulting and shocking experience at the Major World Chrysler Dodge Jeep RAM I selected a Cherokee Lux on Major World website and came in to discuss a purchase. I was referred to the sales person Jordan Minister. After a long negotiation and a usual going back and forth between me and his manager, he offered me a good deal that I accepted.. However, while Mr. Minister was preparing a sales contract, I noticed that some features in the vehicle in his proposal looked wrong, such as his offered vehicle had 2.4L engine instead of 3.2L, a pre-installed feature in Cherokee Lux. Then I realized that he sneakily swapped a car on me and gave me a cheaper model, without even mentioning it. I confronted him and requested to speak with the manager named Garry. To my complete shock, instead of apologizing for the grave "error" on the sales person's part, the manager publicly humiliated me and kicked me out of Major World. He said that he “did not want to deal with people like me who accused Jordan, who made a small mistake”. After being caught red-handed with essentially an attempt to defraud me, they did not even have a decency to apologize. Do yourself a favor and buy your new Jeep somewhere else. It's an awesome company, it's an awesome car. If you absolutely have to buy from Major World, check everything twice - these people went very low in trying to take advantage of me. Finally, do not just take my word for it, read Better Business Bureau report (which I should have read too), they were found guilty of “using deceptive and illegal practices”.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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