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Town & Country Jeep Chrysler Dodge Ram


3156 Hempstead Tpke, Levittown, NY 11756 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1.5 out of 5 starssales Rating
Buyer Beware!
Written by carshopper55 on 08/24/2009

If you're looking for bait and switch, take a drive down the road to Jones Beach. The treatment we recieved from the dealership was nothing short of indecent. We came in with a pre-approved loan. They told us they could do better. Yeah -- our preapproved rate was 7.7%, they were offering 11.7%. It gets better. My husband came with me on a Saturday to look at the car I was interested in and initiate the paperwork. We couldn't finish on Saturday, but our oh-so-friendly (at first) salesman Gary - who turned cold when next I saw him on Monday, persuaded me to come alone on Monday rather than wait to Friday when my husband could make it to finalize the deal. When on Monday before leaving my home for a 1.5 hour drive, I inquired of Gary how the financing process was going on their end, he said it was within "pennies" of what my preapproved rate was, so c'mon down! It gets better still. They wanted to charge me $500 to process my license plate (e.g., remove plates from my trade-in and put it onto my new "preowned" car. "The registration's good for four years," claimed Gary, which in fact is illegal because, in fact NJ only allows four-year registrations only on brand new cars; all else is for one year. And there's still more - since I had to apply alone b/c hubby wasn't there - although more than willing to come in on Friday - they needed an extra $1,000 downpayment from me. After much "discussion" they decided that they'd waive the extra deposit in return for an extra bank fee of $199. At that point I asked for my keys back and left. I'm curious thuough what they would have done with the trade-in offer they made me on Saturday, since on Monday they asked the same appraiser to give it the once over again. I'm quite sure the trade-in offer would have dropped. Don't believe their prices. They're dinosaur-variety used car salesmen that I thought went out with the flood. I drove three hours round-trip two times for this car, but I didn't mind leaving empty handed. I did, however, wash my hands thoroughly in the Starbucks down the street before heading home to wipe off the sleaze. They were the worst car dealers I ever dealt with in my entire life. They give Jeep Chrysler a bad name. I guess I should have known something was up when they did everything to deter me from bringing my own bank check (at lower interest rate) and from bringing my husband along. Thought they had the dumb little woman on the line. Too bad Chrysler didn't close them down.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

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tkdzbk12 on 12/06/2010
THIS IS NOT EVEN CLOSE TO THE TRUTH THE FACT IS THE CUSTOMER HAD THE RIGHT TO GET EVERYTHING DONE ON THEIR BUT CHOSE NOT TO BECAUSE THRY WANTED THE CAR RIGHT AWAY DEAL STILL STANDS AND WE DELIVER NO NAME CALLING JUST THE BEST DEALS AROUND
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carshopper55 on 12/06/2010
In their zeal to secure financing (I didn't want or authorize) they must have contacted a zillion loan agents, which all show up on my credit report. I was cc'd on a letter from Chase saying they'd give me a loan if the dealer would drop price about a $1000. Seems the "collateral" wasn't worth it. In other words, Town and Country were also OVERCHARGING me on top of all the other nonsense they put me through.
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