Romeo Chevrolet Buick GMC

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Romeo Chevrolet Buick GMC
1665 Ulster Ave, Lake Katrine, NY 12449 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
(27)
Recommend:
Yes (10) No (0)
Service Rating
(9)
Recommend:
Yes (1) No (2)
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Dealership Service Review

service Rating
Disappointed
Written by Paul Mulqueen on 11/29/2023

Brought me new truck to have my door repaired that was damaged when I picked up my new truck and get an oil change. Your dealership put 100 miles on my truck while it was there. Sean the service manager could not give me a legitimate reason and then stated “ I don’t know what else you want me to tell you”. This was after waiting 3 months to get this appointment. Very disappointed.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Jessica Corbin on 11/30/2023
Dealer Response
Hi Paul, Thank you for your feedback, we would like to address this concern. Please contact Patty Romeo-VanDyke at 518-741-8790.
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