Rallye Lexus

Rallye Lexus has done it again, or should I say their top-notch Sales Rep Kevin Losee! I am generally not a car person, but when I find what I want, I want it. Not a car “like it”, or similar to, but the exact vehicle. Kevin listened and obliged immediately. I walked away with my second Lexus purchase and with the exact vehicle I wanted. I am BIG on customer service, not once did I feel “pressured” or “taken for a ride” by him or any of the other associates I met with. Kevin stayed in contact with me from the time he told me the car I wanted would be available, until he put my keychain on my new set of keys, and switched out my plates. I knew again I made the right decision to stay! The entire experience was absolutely flawless. Time is something I really do not have a lot of, especially on a very busy Saturday afternoon (not to mention I wasn’t feeling very well), and Kevin and his team were very respectful of that. I didn’t sit in any office for hours- I literally came in, deal was done, came back the next day and drove off. ALL vehicle purchases should be that way. I also need to share that I live on the South Shore of Long Island and there are two other Lexus Dealerships much closer to me than Rallye – which is located on the North Shore. I say that because this goes to show the level of professionalism and courtesy given not just to me but all of their customers and I would rather give my business here than with anyone else. I have gone to both of the other two dealerships and they do not compare to the “kid glove” experience received at Rallye. All of my recommendations for vehicle purchases always end up with me saying “you should go to Rallye Lexus!” Thanks again Rallye Lexus Family! Belinda Hill Proud Lexus Owner :-)