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Mercedes-Benz of Syracuse


5433 N Burdick St, Fayetteville, NY 13066 (map)
Today 8:30 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
The worst choice of my life
Written by DT on 04/19/2018

I wouldn’t recommend this dealership to my worst enemy they by far are the worst [non-permissible content removed] I’ve ever dealt with and the mess continues as we speak I have a $100k plus car that I bought that I cant even drive because they will not give me a temp tag because the one they Gave me expired over a week ago so now it’s going on 2weeks and could be longer without being able to drive my newly purchased $100k car Jeff wall , Murad Abdel-Aziz, Mark Bruno , joe Valentino , were the worst people I’ve ever encountered it’s a matter of time before this dealership goes down the ONLY Honest person their was John Bruno now that was a good stand up guy ... they had me fly my kids from Florida to NYC to pick up my newly purchased car only to get there and be told we should fly back home because they couldn’t release the car to them because Mercedes Benz Finacial hasn’t cut the check so my kids ended up staying in nyc with no change of cloths because the thought was to pick up the car and head back to Florida they ended up staying there 5 days now mind you that Mercedes Benz Finacial had already approved the loan they already had my $12k and all contracts were signed ended up having to sign another contract because of their lapse the car was suppose to be CPOED one tire was bald , both headlights were facing the ground so you couldn’t see at night they had to drive like that in snow storm and in the dark it’s just been a constant lie after lie after lie from this staff constant run around if you want a mercedes you better go somewhere else I’ve never had to deal with this type of treatment in the military “Mercedes Benz as a brand needs to strip this dealership of its name because they are tarnishing the brand . I really want to type more but I’m beyond upset and embarrassed by this I wish I could give it back and go somewhere else they don’t deserve my money

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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