West Herr Buick GMC
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Rotating Rims
Written byon 03/26/2024
I’m tired of spending big dollars for new vehicles . You take them in for service and ask the adviser nicely to be careful with rims while rotating tires and they still were damaged. Nobody cares about their work ethic anymore. I spent 3 hours detailing the vehicle the day before. Why do I bother at 66 yrs. old
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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West Herr Buick GMC of East Aurora on 03/27/2024
Dealer Response
We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, John, we would like to look into this further for you. You can reach him at 716-202-3386, thank you.
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