Basil Resale Sheridan

I had a great sales person. But Basil leadership needs to address: 1. Please remove 24/7 road service sticker from driver's window. When I needed road side service I called and got a run around (like wrong dealer ship and we are closing. 2. I was sold a good service contract for my vehicle but not covered. What is? 3. When calling your dealership, Who wants to hear no one available? Try it yourself period. 4. My vehicle was ready yesterday at 2:15 why no call to me for pick up. I did call many times. 5. Was lied to when ask about shuttle, was told we have none. funny you did before, fire her. 6. Told service on phone to check air condition, not done so much so of your 120 point check