Habberstad BMW of Bay Shore
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Biggest mistake of my life
Written byon 10/06/2012
updated 06/13/2025
Wasn't told that my car does not have an alarm; wasn't told to activate my antitheft feature; Sirius subscription was never put through through the dealership; didn't receive a copy of my lease agreement upon signing; engine rattle developed within 2 months of driving the car; car was in service for three days & nothing was done; faulty trunk latch from day 1 (I was told that "just because a customer complains about something doesn't mean that we're gonna fix it"); no customer service whatsoever, phone calls are never returned. DO NOT GO TO BMW OF BAYSHORE, save your time & sanity!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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bmwofbayshore on 10/11/2012
Dealer Response
I wanted to respond on behalf of our dealership.Our online reputation is very important to us. This is the 1st time that we are hearing of any of these issues?
Please contact me by e-mail
jcuozzo@habberstadbmw.com or by phone 631 647 6920 if you prefer. If you let me know who your contacts were at our dealership we can immediately correct this and hopefully restore your confidence in Habberstad BMW of Bay Shore. Sincerely,
John Cuozzo
Sales Manager
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