Atlantic Chevrolet

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Atlantic Chevrolet
1350 Sunrise Hwy, Bay Shore, NY 11706 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(45)
Recommend:
Yes (8) No (0)
Service Rating
(20)
Recommend:
Yes (0) No (1)
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Dealership Service Review

service Rating
These guys..these are not my kind of guys.
Written by chevydriver2 on 11/30/2013
updated 08/05/2025

The following week I took the car to Arnold Chevrolet in West Babylon. They treated me like gold. A major oil usage/burning problem handled under the 100K mile warranty plus four other things that have accumulated that I happily paid for and I had my car ready 2.25 days later. These dealers are not far from each other and I can tell you which one I'm going back to for service and sales.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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chevydriver2 on 01/28/2014
See Lisa Bautista's apology on this thread? Per her request, I wrote to her. She relied that my email should have gone to another staff person and that she forwarded it to her. I wrote to that person as well. She never responded to my email. Per Ms Bautista's request, I reached out to the dealer and was completely ignored. Her apology below is only there to make it appear as though the dealer cares about my complaint when in reality, they don't care at all. I stand by the factual account of my complaint.
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atlanticchevy on 12/03/2013
Dealer Response
I would like to apologize on behalf of Atlantic Chevrolet for your experience with our dealership. Your feedback regarding your visit with us will be taken into deep consideration so we can identify the areas of our customer service that need improvement. I can assure you that it was not our intention to disappoint or frustrate you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand and we can work towards a resolution. Please contact me at your earliest convenience. Sincerely, Lisa Bautista CSI Coordinator lbautista@atlanticautogroup.net
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