Northtown Toyota
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Unbeliveablly awful experience
Written byon 02/19/2014
updated 08/31/2025
STAY AWAY! This place only cares about making a sale. I was looking to buy an SUV from them and liked the car so much I decided to place the car on hold and gave them $200. I went back 2 days later to get the car and they had sold it an hour before I got there despite the fact they took $200 dollars out of my bank account and the MANAGEMENT assured me I was going to get this car. Take it from a person who has been screwed by them STAY AWAY!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
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patti1_s on 02/22/2014
Dealer Response
Thank you for sharing your experience.
Our goal is to make every customer satisfied with Northtown Toyota regardless of what department they are visiting.
I'm sorry that we clearly missed the mark with you.
I know the General Manager, David Wilkinson ,would like to speak with you regarding what you wrote about.
If you wish to speak with him you can reach him at d.wilkinson@northtownauto.com or David can be reached at 836-4600 ext. 196.
Thank you
Patti Shahin
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