Lia Honda Albany
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Steve Smith Super Service
Written byon 08/18/2022
I called for service due to a check engine light appearing on my daughters vehicle I was told to bring it right in. I get to the dealership and met Steve Smith who was one of the best service reps I ever met. He was honest and up front, fast, knowledgeable and got the car done earlier than expected. He also fixed an acceleration problem without lifting a wrench. My daughter somehow got her floor mat jammed under and around the gas pedal. Thanks Steve no one likes bringing a car in for service but you made that a great experience !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lia Honda Albany on 08/19/2022
Dealer Response
Steve,
Thank you for that awesome review and for sharing your 5-star experience with us! Our goal is always to provide a seamless, satisfying experience for our customers and it looks like Steve did just that. He'll be delighted to hear you think so highly of him. Please don't hesitate to give us a call the next time your family has an automotive need. We'd be glad to help! Safe travels!
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