Lexus of Albuquerque
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Dealership Service Review
service Rating
Turbo issues
Written byon 03/12/2024
Daniel was exceptional. He always called to give me updates on the work. He was able to accommodate me taking the loaner car out of town on a planned trip. He was very easy to talk with and was very knowledgeable and friendly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 03/13/2024
Dealer Response
We're delighted to hear that Daniel provided you with exceptional service! Keeping you updated on the work being done and accommodating your needs, including taking the loaner car out of town, is exactly the level of service we strive for. It's fantastic to hear that Daniel was easy to talk to, knowledgeable, and friendly throughout the process. Thank you for sharing your positive experience, and we'll be sure to pass along your kind words to Daniel. We appreciate your business and look forward to serving you again in the future!
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