DCH Montclair Acura

I am signing papers for my Acura TSX 2004 at Montclair Acura, Montclair, NJ and the car is stolen off the lot- car jockey left keys in it.. So what happens to an individual WOMAN sitting in the finance office at Montclair Acura? They tried to up sell me. I would not let them. I get ready to walk out Suddenly they find another car at another dealership they can bring in for me… Amazing- 10 minutes prior none is available! When I demonstrate I am not a helpless female, they decide to provide what I negotiated for in the first place WHY should I have had to fight so much to get the car I negotiated for several weeks prior and for which I dutifully waited for delivery? During the showroom experience they kept treating me like a frilly woman with no tech knowledge- I understand cars- I wanted to look under the hood and they said, “Why do you want to do that ? You know the engine is in there” That was not humorous- they were trying to dissuade me from asking mechanical questions They patronized me with the Navi explanation when I told them a professor of technology and have taught engineering… Next part of the sales story, they delivered another TSX car to me for the original price later that day or the next and gave me the keys and final paperwork at my home. Here is where MORE problems begin... they included some amenities for the "inconvenience". When I try to return or call the dealership they always have me listed with 2 tsxs - they can NEVER get it right... When I spoke to the new management about another incident describing this 2/2008 they tell me they still cannot delete the wrong record. This is ridiculous - I do not want my name associated with a car I never owned never mind which I never stepped in nor SAW! It gets worse. much worse Turns out in the sales transaction they never provided me with the lug nut key. 2/2008 it has cost me $640 for a flat tire due to this glaring sales omission and they would not cover the cost Acura SALES.. .. faulty to the nth degree This must be illegal to have my name associated with this bogus TSX VIN- Who has the write off- who is driving that car? Where do I ever get the compensation I was supposed to get- instead of all the aggravation? It gets worse