DCH Montclair Acura
Dealership Sales Review
WHAT A HORRIBLE HORRIBLE EXPERIENCE!!!! DO NOT BUY YOUR CAR HERE. We were trying to get an end of the month special that was going on for the Acura DMX in April.. we went to their place (while we had other places matching their price).. and they told us that they couldn't work out the contract right away because we were from out of state, we understood and left the dealership expecting them to honor the price of the car when they could process the contract. well we waited until they called us, and 2 days later, when the deal is no longer valid, and told us that we can't get the deal anymore because it past. Meanwhile, they were the ones who were holding out until it was over. then they said buy the same car from us for $600 more, YOUR STILL getting a GREAT DEAL. This place is horrible. Their costumer service is by far THE WORST we've ever experienced. We were there for 6 hours trying to get a lease.. to end up with nothing, because they are unprofessional and unethical! I really can't understand how ANYONE deals with them! Horrible!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No