BMW of Springfield

My experience dealing with BMW of Springfield was marred by several occurrences. First, an attempt to buy my car kept in excellent condition WELL BELOW its market value. To justify the extremely low trade-in value it initially offered, the dealership used the argument that car wholesalers were not interested in my car, due to reported damage (some guy had reversed into my parked car at a youth soccer game). When I refused to trade in my car at that price, the manager eventually claimed that he had convinced a wholesaler to buy the car at a better price. Just days after buying my car, however, the dealership itself listed it for almost $5,000 above the final trade-in price, with NO mention of the damage in the listing. Second, a string of statements and representations by the salesperson, which were later contradicted by the manager, or simply retracted, called the dealership's honesty and integrity into question. I would NOT buy from that dealership again. Did I mention that it took three attempts before the service department could professionally repair preexisting damage on the wheels of the car they sold me?