Performance Ford Lincoln

I would avoid Performance Ford in Randolph. I have bought 20+ cars but this is the worst dealership experience I have ever had. The General Manager Doug Raleigh is unresponsive and so was my sales person Matthew Collura. I was looking at buying a Ford GT350R but changed my mind prior to receiving any purchase documents. They still haven't sent my deposit back to me and it has been 16 days. Doug won't return my phone calls or emails. If this is how they handle a potential customer, I wonder how they will treat you. It is very disappointing that I have to resort to this to seek resolution. You have been warned. I will be reporting them to the Better Business Bureau as well. If you look below I am not the only person who has had this experience.