Paramus Chevrolet
Dealership Service Review
I purchased a 2013 Chevy Camaro from Paramus Chevrolet and before I reached 100 miles the car started making terrible clunking and popping noises. I had to bring in the car four times for service and the problem was never fixed. I even went on two test drives with the service manager and a mechanic who both acknowledged the problem. Every time I took the car in I was promised that the problem was fixed upon completion of service. However, the problem was never fixed. Before I even drove off the lot the problem persisted and only became progressively worse. The dealer refuses to buy the car back. I warn you to stay away from this dealer for purchase or service. They do not stand behind their vehicles and once you sign the papers they treat you like trash.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No