DCH Paramus Honda
Dealership Service Review
After explaining the service manager about my last visit and my experience he was agreed to fix my car air condition with free of charge as a courtesy since I spent almost $5000 to fix my vehicle within last couple of months for A/C and other issues. However, since they are the expert of the Honda vehicles they should find out the problem at first time they diagnose it and need to bring it to customers attention if more repairs needed and in this case they did not. I was also told by the service manager that there is no warranty they can give which they doing it for me now as a courtesy and it may have broken down again (not sure) after 4/5 months. Since they taken care my A/C problem for now I am giving three star rating and look forward to see how long it works !
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes