Chrysler Jeep Dodge Ram of Paramus

Do not trust this dealership. I leased a 2015 Jeep Cherokee Trailhawk. During the sit down with the finance manager, he tried to sell me a service package. He told me that since I am required to change the transmission fluid and coolant before I returned the vehicle, it was worth it. LIE number 1. I took a 2 year 24k mile lease. Those fluids are not required to be changed within that time period. He then proceeded to tell me that I was required to change my oil every 3k miles and that I must use the dealership to do this because it was a leased vehicle, LIE number 2. When I called him out on these lies he actually stuck to his guns and insisted that he was correct. Needless to say I did not get the service package but the disgusting display of dishonesty really ruined my experience with this dealership. After writing this review a sales manager responded to this review and asked to be contacted. i did so and got no response from him. Further more, it had been 2 months since I leased my vehicle and I have not received my DMV paperwork. I have called twice and both times they stated that they would mail it. During my last call, I requested sales manager and was transferred 5 times before I got one. I spoke with Jason Casale. At the end of the conversation I asked for his name and he hung up on me instead of identifying himself. When I called back, I was transferred to a busy signal. So I called back again and the receptionist would not transfer me to him and I had to get his identity from her. I assume he was refusing to speak to me. I was in no way rude but I was complaining about how they are handling my documents and i guess that was to much for him to handle.