Chrysler Jeep Dodge Ram of Paramus

BUYERS BEWARE, I purchased a certified pre owned car from this dealership on February 1, 2020. Less than a month later, my car started to make a grinding noise upon starting up the car in the mornings. Needless to say, after a total of 4 visits, the dealership still is unable to diagnose and solve the issue. No one at this dealership has been of any help is fixing my issue. I have been trying to get in touch with Healther Curcio, in the service department, she ignores all correspondence. I was advised to try and contact Milton, after leaving Milton a few voice-mail and getting absolutely no response. I got the phone number for Warren Talmo, who is Milton's boss. I gave Mr. Talmo a phone call, never received a call back from Mr. Talmo. Instead, Warren Talmo had Milton call me back for the sole purpose of asking how I got his phone number and showed zero concerned about my reoccuring issue or the reputation of the dealership. Milton advised me to file a Lemon Law claim. Mind you, my vehicle purchase was less than 2 months old. The dealership claimed to have inspected the car and labeled it certified. This showed that the "Certified" label at Route 4 Jeep Chrysler Dodge of Paramus, is meaningless and they do not stand by their Certificatons. After leaving a review on another auto dealership review site, the dealerships general manager Dean Redmond responded asking me to email him with my concerns. I did just that, and still to thus day Mr. Redmond has not responded to my email. My advise to anyone looking to do business with Route 4 Jeep Chrysler Dodge of Paramus... LOOK ELSEWHERE AND DO NOT GIVE THESE PEOPLE YOUR MONEY, AVOID THE HEADACHE.