DCH Academy Honda

I started looking into buying a new car since my current vehicle had 175,000 miles on it. My first contact with DCH Academy Honda was via Eileen C. She was extremely pleasant over the phone and really listened to my needs. I did my due diligence and researched, shopped, and looked at other dealers. However, Eileen sounded the most trustworthy and took a genuine interest in meeting my needs. I decided to stop in for a visit and Eileen was everything that I could have hoped for. Kind, unassuming and just really made every effort to make this buying decision a pleasant experience. She never pushed anything on me, she took her time, listened and more importantly - She Never Had to Bring A Sales Manager to me!!! I'm not knocking all Sales Managers but sometimes they can drive a customer away. I dealt with one person and she made it all happen. There really was not any haggling. Again, she listened and she made it happen. She also did a great job of explaining all of the features and benefits of this vehicle. She knew the car!! Also, I would like to make mention of Stephen C. (Finance.) He was also extremely pleasant and not at all pushy when it came time to talk about additional options such as warranties and the like. He was friendly, attentive and extremely helpful in meeting my finance goals for this purchase. He did everything possible to make the process expeditious but also made sure that there were no unanswered questions. If all of the employees at DCH Academy Honda are like Eileen and Stephen, then this is by far one of the most customer focused dealerships that exists. Eileen C. and Stephen C. are truly great individuals and should be commended for their skills, knowledge and attributes! Thank you for making this the most pleasant buying experience.