DCH Academy Honda

After several months of research I determined my best out-the-door price. I called up D.C.H. and Lisa G. (who for some reason is not on the checklist below--put her on the list!) promptly emailed me their best offer. We went back and forth a little and they came in only $50 over my target price. Then I just showed up, without calling, and filled out the paperwork! No unwanted discussions about price at the dealership. Andre helped me do the paperwork and made zero attempt at up-selling me anything. In fact, whenever he showed me something to sign and I was about to express a concern, he beat me to it and addressed the issue to my satisfaction every single time. Andre was patient, kept the mood light, and had no negative or high-pressure attitude. They had to deliver the car from a nearby warehouse, but didn't require any deposit or commitment from me first. There was none of that 'let me talk to my manger' BS where they try to work you over with pressure and a war of attrition. When I was passed over to Akram in finance, I expected the up-selling to begin. He merely asked if I was interested in an extended warranty--expecting the 'no' since I made it clear I was going to spend only what we negotiated by email and not a penny more--he casually asked if I wanted to discuss why and when I declined he professionally moved on without any attitude or pressure at all. Finally, before sending me off with my new 2015 Honda Fit, Andre explained all of its features (there are many). Bottom line: I could not be happier with the experience, and I would recommend anybody to see Andre and the whole staff at D.C.H.