DCH Academy Honda
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Written byon 12/01/2013
updated 05/09/2025
Got a good deal on a 2014 CRV. The sales person was very professional BUT the business manager who was trying to sell us the "extra" was very pushy and using a negative sells approach. If you are going to buy from this dealership, do your Internet homework and know what the "extras" cost. Extended warranties, remote starts, tire protections, carpet and wax protection, etc.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dchacademy1 on 12/05/2013
Dealer Response
Thank you for taking the time to provide us with your feedback.
We are happy that you were pleased with your car purchase and your salesman.
However, I apologize you felt pressured by our business manager.
We want our customer to be informed of their options, but we also value you as our customers and want you to feel respected.
We appreciate you voicing your concern as we are always seeking ways to improve our service to our customers, so we will certainly take this into consideration.
If you would like to discuss your experience further, please feel free to contact me at 732-721-3333.
Thank you again for your feedback!
Sincerely,
Peter Ghaw
General Manager
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