DCH Academy Honda
Dealership Sales Review
My husband and I purchased a 2018 Mazda cx-5 on driveway.com through this dealership. When we received the vehicle, the engine was smoking and leaking oil. We immediately took it to a professional mechanic where they then diagnosed that the vehicle has a blown head gasket and would need a whole new engine. DCH Academy Honda is trying to say that the reason the engine is smoking is due to “residual oil” left from a head gasket cover fix they did back at the end of April. The mechanic told us that it’s obvious DCH academy Honda tried to put a “bandaid” over a much bigger issue. DCH Academy Honda is refusing to give us back our shipping fee after receiving a vehicle that isn’t even safe to drive. We left their team a message and they are ignoring us. BEWARE OF THIS DEALERSHIP. My husband and I have pictures and videos with time stamps from the very day that we received the car proving that we received it this way. We will be contacting Better Business Bureau to file a complaint about this business and if DCH Academy Honda continues to ignore us we will be taking legal action as selling a vehicle in this condition is against EVERY consumer law. Honda should be ashamed of this place.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes