Ray Catena Lexus of Monmouth

Ray Catena lied about availability of cars to push you towards their inventory. All other Lexus dealers I had gone to were honest and said no Lexus dealer would be able to get me the car I wanted since it was too late in the year. But at Ray Catena they said they could definitely get me the car. I even signed a contract whereby the salesman promised I would get the exact new car I wanted. I was called a week later by the salesman apologizing that he could not get my car. I complained to the Manager and the Manager then made a generous offer to get me the first car off the line for the following year. I had the Manager place his offer in writing. But it turned out not to be such a great offer since the upgrades I had wanted were now standard for the next year's SC model.