Subaru World of Newton
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Took awhile for parts
Written byon 01/16/2025
updated 01/23/2025
Every interaction with service staff was great. The issue we had was part was back ordered. Fortunately we were provided a loaner car but it did take a very long time for part to come in. I would recommend this dealership great staff 5 stars based on the interaction with the staff. I wish Suburu got art in sooner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Subaru World of Newton on 01/23/2025
Dealer Response
Eddie, thank you for your patience and understanding during the wait at Subaru World of Newton. We're glad to hear our service staff made a positive impression despite the delay. We appreciate your recommendation! -Ted Higgins - Service Manager - (973) 579-5000
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