Subaru World of Newton
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Dealership Service Review
service Rating
Quick oil change
Written by 12/31/2024
onupdated 01/06/2025
Had oil change and 24k mile check. They were very accommodating, even though I did not make an appointment this time. They did a good job. My only complaint was that they claimed to apply a discount coupon, only to end up paying the same as the usual price.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Subaru World of Newton on 01/06/2025
Dealer Response
Thank you for sharing your experience with us at Subaru World of Newton. I am very glad to hear that our team was accommodating during your visit, even without an appointment. I apologize for any confusion regarding the discount coupon and appreciate your feedback on this matter! Please allow me to provide you with a complimentary oil change on your next visit.
Thank You again for your loyalty and honest review. My e-mail is thiggins@wagauto.com- Please shoot me a quick hello, and I will respond with the complimentary oil change for use in the future.
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