Subaru World of Newton
Dealership Service Review
The service at this dealership was exceptional. It starts from the moment you pull up, with courteous service and swiftly checking you in. As you enter the service department, that same service continues. My interactions with Marc went above my expectations. I went in for an oil change and had questions about the crack in my windshield. I hesitate to replace the windshield because it will be expensive. The last Subaru dealership I visited told me this job would cost about $3000, even though I had purchased a windshield warranty before purchasing my Subaru the previous year. Marc took care of all the paperwork. He texted me and emailed me throughout the day with questions from the warranty company and assured me the job would get done once I brought my car back the following week. He also told me he would have a loaner for me, which I never considered asking for. Subaru of Newton will be my home base dealership. Thank you, Marc and Subaru!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes