Lexus of Cherry Hill
Dealership Service Review
The overall sales and service experience at Lexus of Cherry Hill are nothing less than outstanding! Our concerns with a vibration in the seats of our 2013 ES were addressed in a professional and courteous manner. I can't say enough about the assistance we received from the shop manager Frank, Service Manager Jamie and service writer Olix in seeing to our concerns. Additionally, our sales consultant Ron P.was the BEST!! He continues to assist us after the sale! He checks in on us ensuring continued satisfaction and assists in guiding and ensuring we have the best experience possible! Actually all the sales staff we worked with, including managers Paul and Mike, were GREAT! It is readily apparent that overall Customer Satisfaction is the #1 goal of this dealership, with a strong commitment at all levels. We HIGHLY RECOMMEND Lexus of Cherry Hill and WE WILL DEFINITELY BE RETURN CUSTOMERS!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes