Lexus of Cherry Hill
Dealership Service Review
I took my 2006 LX 470 here for the first (and last) time yesterday for routine service. What an unfortunate mistake. I am the second owner of my LX 470, a truck that spent many years with its first owners in the Hamptons. All of the original service stickers were neatly stacked on the windshield, along with the ones I’ve accumulated from Lexus of Edison. When I got back into my car after service, I was completely horrified to find that the service folks at Lexus of Cherry Hill took it upon themselves to remove all of the original stickers from my windshield. I could not possibly be more upset over such an ignorant move. If the team at Lexus of Cherry Hill truly respected cars and the value of 15 years’ worth of stickers intentionally saved on the windshield of a car, this would have never happened. Alas, their incompetent team took it upon themselves to remove them. As an intense motor head who knows the value of the evidence of consistent services from the original owner, I’m beyond upset and horrified that these original stickers are now gone forever. I will certainly never be going to this dealer ever again and would never recommend it to another Lexus owner.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No